Thursday, May 12, 2011

Bank of America More Than Tripling Number of Customer Centers

"Bank of America plans to more than triple its number of customer assistance centers in the coming weeks, bringing the total to 40 in 22 states by early summer.

Beginning this month and into July, the bank plans to open 28 new centers in some of the metropolitan areas that have been the hardest hit by the downturn in the economy and housing market.

Bank of America is already operating 12 fulltime customer assistance centers, including five opened since the first of this year.

Seven of the new centers will be in hard-hit areas of California, including two additional locations in greater Los Angeles, as well as sites in San Diego, the Inland Empire, the Antelope Valley and the northern and southern San Joaquin Valley.

Other metropolitan areas to be served by the new centers include Atlanta; Baltimore/Washington; Denver; Detroit (two locations); north metro Detroit/Pontiac; Houston; Kansas City; Miami; Milwaukee; Nashville; Newark, NJ; New Orleans; Philadelphia; Raleigh; Richmond, VA; San Antonio; St. Louis; and Tucson.

Since the first of the year, Bank of America has opened customer assistance centers in Alexandria, VA; Chicago; Glendale, CA; Orlando; and Seattle."

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